ABOUT "SPYUR"
"Spyur" offers itself in the information market as:
- PRODUCTS AND SERVICES FREE DIRECTORY
- ARMENIA BUSINESS DIRECTORY ®
- ARMENIA YELLOW PAGES ®
- COMPANY REGISTER OF ARMENIA
"Spyur" is a unique information company that since 1992 has been steadily implementing the collection, processing and charge-free dissemination of information about companies and organizations of Armenia.
BASIC PRINCIPLES
- information received from companies is disseminated (spread) through "Spyur" information means (directories) free of charge
- companies are responsible for the authenticity of the provided information
- information is checked periodically
- "Spyur" regularly takes measures to make its directories more popular
- along with the development of information technologies "Spyur" works out new ways of information dissemination
HISTORY
| 1992 - | "Spyur" company was founded which began providing free-of-charge information on companies and organizations of Armenia through telephone information service | ||||||
| - | the number of companies and organizations registered with "Spyur" exceeded 500 | ||||||
| 1993 - | "Spyur's" first printed directory on companies and organizations of Armenia in Russian was released which was reproduced through a copy machine | ||||||
| 1994 - | "Spyur's" printed directory was for the first time published typographically - with a color cover and a circulation of 500 copies, in Russian | ||||||
| 1995 - | "Spyur's" information service began serving with 2 telephones | ||||||
| 1996 - | "Spyur's" printed directory "Enterprises and Organizations of Armenia" in 6 languages (Russian, English, Armenian, French, Spanish, Arabic) was released with a circulation of 2300 copies (special edition - by the support of "Eurasia" foundation) | ||||||
| 1997 - | "Spyur's" first electronic version of the printed directory in Russian was released on magnetic and laser carriers with an advanced search facility | ||||||
| - | "Spyur's" information database was for the first time placed on Internet in Russian and in English (each company/organization was represented as a separate page) | ||||||
| - | "Spyur's" periodically published printed directory was for the first time published in English | ||||||
| 1998 - | "Spyur's" information service began serving with 3 telephones | ||||||
| 1999 - | "Spyur's" telephone information service was switched to +374-10-590000 multi-channel telephone | ||||||
| - | "Spyur" registered "spyur.am" domain on Internet | ||||||
| - | "Spyur's" information website address on Internet became Spyur.am | ||||||
| - | "Spyur's" printed directory "Trade. Wholesale and Retail. 1999" was released with a circulation of 2000 copies (special edition) | ||||||
| 2000 - | "Spyur's" information website was supplemented with a search facility | ||||||
| - | "Spyur" published the printed directory "Made in Armenia. Product Directory. 2000" - in Russian and English, each with a circulation of 1000 copies (special edition - by the support of "Eurasia" foundation) | ||||||
| - | "Spyur" released its first Armenian directory as a supplement to Russian printed directory, with brief company information (name, phone number) | ||||||
| 2001 - | "Spyur's" printed directory "Enterprises and Organizations of Armenia" in Armenian and Russian was renamed "Armenia Business Directory and Yellow Pages" and conditionally divided into two parts | ||||||
| - | "Spyur's" first Armenian directory (the Armenian supplement to Russian printed directory) was released under the name of "Armenia Yellow Pages" where state structures were presented as well | ||||||
| - | the closed domain "yellowpages.am" was given to "Spyur" company by the decision of "Armenian Internet Society" to represent "Armenia Yellow Pages" on Internet | ||||||
| 2002 - | "Spyur's" information service began serving with 4 telephones | ||||||
| 2003 - | an agreement was signed between "Spyur" and "Kompass International" on exclusive right to represent business information of Armenia in "Kompass" worldwide business information system | ||||||
| - | the information on companies and organizations of Armenia was represented for the first time in information means of "Kompass" system - on the website www.kompass.com and CD publications "Kompass Concord" and "EEKOD" | ||||||
| - | "Spyur's" information service began serving with 6 telephones | ||||||
| - | "Spyur's" first complete Armenian printed directory "Armenia Business Directory and Yellow Pages" was released | ||||||
| - | "Spyur" registered "b2b.am" domain to represent business information of Armenia on Internet | ||||||
| - | the trademarks "Spyur" and "Armenia Yellow Pages" were registered as the property of "Spyur" LLC in Intellectual Property Agency of Armenia | ||||||
| 2004 - | "Spyur's" information service was switched to +374-10-519999 multi-channel telephone | ||||||
| - | "Spyur's" telephone information service began serving till 23:00 | ||||||
| - | the design of Spyur.am was updated | ||||||
| 2005 - | "Spyur's" information service began serving with 7 telephones | ||||||
| 2006 - | according to the independent research "Rating of Quality and Relevance of Armenian Internet Resources" the website Spyur.am took the first place by 2005 results | ||||||
| - | "Spyur's" "Armenia Business Directory and Yellow Pages" printed directory was devided into 2 separate books - "Armenia Business Directory" and "Armenia Yellow Pages" | ||||||
| - | "Spyur" published "Armenia Business Directory" in Armenian | ||||||
| - | Spyur" began to publish the printed directory "Armenia Yellow Pages" in Armenian, Russian and English | ||||||
| - | Spyur.am information website became trilingual (it was supplemented by Armenian version) | ||||||
| - | "Spyur's" information service began serving with 8 telephones | ||||||
| - | in the 2nd "All-Armenian e-Content Award" the website Spyur.am won the "First Prize" (500 000 drams) and was announced the best in "e-Business" nomination gaining the opportunity to take part in the World Summit Award | ||||||
| - | for considerable success in the sphere of business information services "Spyur" company was awarded with "Mercury" prize by Chamber of Commerce and Industry of Armenia | ||||||
| - | "Spyur" registered "kompass.am" domain to represent Armenia in "Kompass" worldwide business information system | ||||||
| 2007 - | according to the research "Rating of Quality and Relevance of Armenian Internet Resources" (www.iatp.am), Spyur.am took the first place among the websites of Armenian mass media and information systems by 2006 results | ||||||
| - | "Spyur" started ISO 9001:2000 Quality Management System implementation process | ||||||
| - | Spyur.am was supplemented with the facility to display company map location | ||||||
| - | "Spyur's" telephone information service began serving with 9 telephones | ||||||
| 2008 - | according to the research "Rating of Quality and Relevance of Armenian Internet Resources" (www.iatp.am), Spyur.am took the first place among the websites of Armenian mass media and information systems by 2007 results | ||||||
| - | "Spyur's" information service began serving with 10 telephones | ||||||
| - | "Spyur's" first trilingual CD edition "Armenia Business Directory and Yellow Pages" was released (in Armenian, Russian and English) | ||||||
| 2009 - | "Spyur's" Armenian printed directory "Armenia Yellow Pages" was printed with a circulation of 10 000 copies | ||||||
| - | "Spyur's" first trilingual mobile directory "Armenia Yellow Pages" was released as Java application (available for free download from Spyur.am website) | ||||||
| - | at "IT Innovation Awards 2009" regional event, which took place in Tbilisi, the CD edition "Armenia Business Directory and Yellow Pages" presented by "Spyur" was announced the best in the nomination "The Best B2B Solution" | ||||||
| 2010 - | the trademark "Armenia Business Directory" was registered as the property of "Spyur" LLC in Intellectual Property Agency of Armenia | ||||||
| - | the website Spyur.am was completely changed, it was supplemented with new features for information search and view, the website became user-friendly and easier to navigate | ||||||
| - | a new feature to see company address location on a map was created on Spyur.am | ||||||
| - | a new paid "Spyur Plus" phone service began operating at 09000-9999 phone number, which 24-hour and on priority basis provides information not only about companies/organizations and their products/services but also other multi-field useful information | ||||||
| 2011 - | Spyur.am database was supplemented with companies which have "Free subscriber" status | ||||||
| - | "Spyur" telephone information service (+374-10-519999) began operating twenty four hours (as does "Spyur Plus") | ||||||
| - | "Spyur's" information service began serving with 11 telephones | ||||||
| - | "Spyur" phone service began operating at +374-60-519999 phone number as well | ||||||
| - | a call management system (call center) was launched in "Spyur" information service which made it possible to manage telephone call queues, to register statistics of calls and to record calls | ||||||
| 2012 - | Spyur.am website was supplemented with a feature to represent the electronic version of "Armenia Yellow Pages" printed directory | ||||||
| - | "Spyur's" call center began serving with 12 telephones | ||||||
| 2013 - | "Spyur's" call center began serving with 14 telephones | ||||||
| - | "Spyur" developed "Armenia Yellow Pages" directory application for Android and iOS mobile phones and tablets | ||||||
| - | "Spyur" phone service began also serving at 113 short phone number which was given to "Spyur" by Public Services Regulatory Commission for providing stable public services to the population for 20 years | ||||||
| 2014 - | "Spyur Plus" phone service began operating at 09000-1313 phone number as well | - | "Spyur's" call center was supplemented with a facility to connect a caller to a company by a direct call | ||||
| 2015 - | 113 short phone number of "Spyur" phone service began operating in Artsakh (Nagorno-Karabakh) as well | ||||||
| - | "Spyur" phone service began operating at +374-11-331331 telephone number as well | ||||||
| - | a feature was created for "Spyur's" "Privileged subscribers" to view thereto related statistics of calls to "Spyur's" call center as well as to listen to the call recordings through "Personal Area" Internet platform (pp.spyur.am) | ||||||
| - | "Spyur" phone service began operating at +1-747-228-1111 USA phone number as well, which is intended for receiving calls from USA via direct connection | ||||||
| 2016 - | "Direction" button was added on the map placed on company webpage on Spyur.am which enables to view the route leading to the company | ||||||
| 2017 - | the "Nearby" button was added on the search result page in "Spyur's" mobile directory (for Android and iOS) which, when clicked on, arranges the found addresses by distance | ||||||
| - | "Spyur" launched its 7th directory - "Spyur-Messenger" which enables everyone to get the list of required companies directly at their email addresses | ||||||
| - | a facility to make a free call to "Spyur" call center was created due to partnership between "Spyur" and "Zangi" companies - by dialing 113 in Zangi application | ||||||
| - | a facility was added on the top of company webpage on Spyur.am website, which enables to display the banner of the company's special offer | ||||||
| 2018 - | instead of printed directories "Spyur" started to publish themed directories which are disseminated among visitors to the same-themed exhibitions (1000 and more copies) | ||||||
| - | 3 new sections were added to company webpage on Spyur.am:
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| - | a facility was added under the name of the presented company in the directory "Spyur-Messenger" which enables to display the banner of the company's special offer | ||||||
| - | a new service was launched in "Spyur's" call center - "Reading Company's Special Offer" which, before presenting company data, enables to inform a caller about company's special offer | ||||||
| - | a facility was launched in "Spyur's" call center which enables callers to evaluate the quality of the service provided with the purpose of control over service quality | ||||||
| 2019 - | 2 new sections were added to company's webpage on Spyur.am website:
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| - | a feature to present company's break hours after working days and hours was added to the company's webpage on Spyur.am website | ||||||
| - | a feature was added to Spyur.am website which enables users to make a search according to Armenian keyboard while the computer keyboard language being selected as English. For example, if a user enters the Armenian word "ջուր" in accordance with Armenian keys but on English keyboard, the keys will type "5wu8", but the software will figure out that user is searching for "ջուր" | ||||||
| - | "Spyur" developed and tested its 8th directory - "Spyur" information terminal which is intended to be installed in crowded parts of the city to enable people get free-of-charge information about companies that offer products and services |
"SPYUR" TODAY
"Spyur's" information database
"Spyur's" information database includes:
- 32 000 companies, organizations and state structures
- 1800 types of activity
- 39 000 products & services
- 9000 trademarks, brands
- company name
- company name keywords
- legal form (LLC, CJSC, …)
- overhead organization
- executive (name, father’s name, surname and position)
- address (name of address, country, zip/postal code, marz/region, locality, district, street, building/house, floor/room/apartment, location description, administrative district/region)
- map location
- working days
- working hours
- break time
- telephone (department/position, working hours of department/position, telephone number)
- e-mail (department/position, e-mail address)
- other communications (fax, Skype, Viber, Zangi, WhatsApp)
- website
- webpage short address on Spyur.am (spyur.am/[name])
- company advantages
- trademarks, brands
- activity description
- type of activity by "Spyur" classifier
- products, services by "Spyur" classifier
- products and services sub-types (picture, trademark, name, country)
- products, services by "Kompass" classifier
- logotype
- photosets
- videosets
- annual turnover (disseminated in Kompass system)
- form of ownership (state, non-governmental, …)
- year established
- number of employees
- date of information verification
"Spyur's" directories
"Spyur" directories are presented in detail in the section "7 directories of Spyur" on Spyur.am
"Spyur's" statistics
The statistics of "Spyur" directories are presented in detail in the section "Spyur" statistics on Spyur.am
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