TELEPHONE INQUIRY SERVICES - "SPYUR" AND "SPYUR PLUS"



"SPYUR" (060/010-51-99-99) TELEPHONE INQUIRY SERVICE GENERAL DESCRIPTION
  • "Spyur" telephone inquiry service operates at (374-60)51-99-99, (374-10)51-99-99 multi-channel phone numbers
  • The telephone inquiry service provides information on 20000 companies, organizations and state structures of Armenia and Nagorno-Karabakh as well as products and services offered by them
  • The service carries out company search not only by name but also by product/service, trademark, executive, address and other criteria
  • The service is provided through 14 telephone lines
  • Working days - all days except Sunday and holidays
  • Working hours - 24 hours
  • Inquiries are served in 3 languages - Armenian, Russian, English
  • The service has been operating since 1992


"SPYUR PLUS" (0-9000-99-99) TELEPHONE INQUIRY SERVICE GENERAL DESCRIPTION
  • "Spyur Plus" telephone inquiry service operates at 0-9000-99-99 phone number
  • The telephone inquiry service provides information on 20000 companies, organizations and state structures of Armenia and Nagorno-Karabakh, products and services offered by them as well as other multi-field information
  • The service carries out company search not only by name but also by product/service, trademark, executive, address and other criteria
  • The service is provided through 14 telephone lines
  • Working days - all days
  • Working hours - 24 hours
  • Inquiries are served in 3 languages - Armenian, Russian, English
  • The service is always available and provides fast connection to the specialist
  • The service price for 1 second is 1.5 drams
  • The service has been operating since 2010


WHY TWO TELEPHONE INQUIRY SERVICES
"Spyur" telephone inquiry service is a free-of-charge information service.
Taking into account the fact that some part of the callers to the inquiry service wish that
  • they would get connected with the service faster
  • they would get other kind of information as well
  • the service would also operate on Sundays and on holidays
"Spyur" has put into operation "Spyur Plus" paid telephone inquiry service.
At the expense of the financial means coming from "Spyur Plus" inquiry service "Spyur" provides both the fulfillment of the above-mentioned wishes and the continuous development of the inquiry.

As opposed to "Spyur" telephone inquiry service, "Spyur Plus" inquiry service
  • provides fast connection to the specialist (priority service)
  • provides more complete information
  • provides information without any limitations
  • provides multi-field information, i.e. in addition to company information it also provides:
    • information on area codes
    • information on currency exchange rates
    • information on zip/postal codes of Armenia
  • operates 24 hours, as well as on Sundays and holidays
  • has a service fee (1 second – 1.5 drams)


COMPANY INFORMATION SEARCH AND PROVISION
Company search:
"Spyur" and "Spyur Plus" telephone inquiry services make the search for companies by the following 14 criteria:
  • name
  • activity (by classifiers)
  • trademark
  • executive name and surname
  • address (marz/region, locality, administrative district, quarter, street, building/house)
  • telephone
  • website
  • e-mail
  • legal form
  • working days
  • working hours
  • number of employees
  • form of ownership
  • year established
Provision of company information:
By means of "Spyur" and "Spyur Plus" telephone inquiry services it is possible to get nearly 20 data about a company:
  • company name
  • executive
  • address
  • telephone
  • fax
  • e-mail
  • website
  • trademark
  • products and services by "Business Directory" classifier
  • type of activity by "Yellow Pages" classifier
  • general activity
  • working days
  • working hours
  • legal form
  • form of ownership
  • annual turnover
  • year established
  • number of employees


HOW A COMPANY CAN BE INCLUDED IN TELEPHONE INQUIRY SERVICES
Any company or organization operating in Armenia, Nagorno-Karabakh and Armenian diaspora can be included in "Spyur" and "Spyur Plus" telephone inquiry services. There exist 2 variants of information inclusion:
"Limited inclusion" (free of charge)
This variant provides company search only in case the inquiry is made by name, besides only company address and telephone number are provided.
To be included by this variant a company either should fill in the application form for registration on www.spyur.am or should provide information about his company to "Spyur" by phone, e-mail or visit.
"Complete inclusion" (paid)
This variant provides company’s full-scale search and information provision.
To be included by this variant a company should be registered in "Spyur-Register" database. For this purpose it is necessary to fill in the application form for registration on www.spyur.am or get in contact with "Spyur" and call a commercial representative.

STATISTICS
  • Number of served calls in two inquiries a day - up to 7500
  • Number of provided companies a day - up to 8500
  • Layout of inquiries by search criteria:
    • by name - 50%
    • by activity - 30%
    • by trademark - 10%
    • by address - 6%
    • by other criteria - 4%